Privacy Policy

DTS Tree & Stump Removal ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit dtstreeandstumpremoval.com.au or use our services. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information we collect

We may collect the following information when you contact us or request a quote:

• Your name
• Phone number and email address
• Service address or job location
• Details of the work you're enquiring about
• Technical information such as your IP address, browser type and pages visited (via cookies and analytics)

2. How we use your information

We use your information to:

• Respond to your enquiry and provide quotes
• Schedule and carry out tree and stump removal services
• Send you service-related communications and invoices
• Improve our website and customer service
• Comply with our legal obligations

3. Disclosure of your information

We do not sell or rent your personal information. We may share it with trusted third parties who help us operate our business — for example, our email and hosting providers — and only to the extent necessary to deliver our services to you. We may also disclose information where required by law.

4. Cookies & analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, though some parts of the site may not function correctly.

5. Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. No method of transmission over the internet is 100% secure, but we work to safeguard your information using industry-standard practices.

6. Accessing and correcting your information

You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below. You can also request that we delete your information, subject to any legal requirements that we retain it.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the "Last updated" date above.

9. Contact us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us:

• DTS Tree & Stump Removal
• Phone: 0468 355 722
• Email: admin@dtstreeandstumpremoval.com.au